To understand the current situation of the work pressure of the human organ donation coordinator (referred to as coordinator) and explore its influencing factors, and provide a theoretical basis for the implementation of feasible decompression interventions in the future.

A total of 182 full-time or part-time coordinators registered nationwide in 2016 were randomly selected and surveyed using questionnaires, including general demographic sociology data and work stress scales. Two independent sample t-tests and one-way ANOVA were used to compare the coordinator′s work stress scale and the scores of different dimensions of sociology factors such as age and gender. Multivariate linear regression was used to analyze the influence of age, gender and other indicators on work stress. P<0.05 was considered statistically significant.

A total of 182 questionnaires were distributed, with a recovery rate of 100% and effective rate is 100%. The average score of 182 coordinator work stress scales was (68±12) points (26-92 points). The scores of formal workers or personnel agents and contract investigators were (67±13) and (66±12) points respectively, which were lower than those of other (including temporary workers) (72±9) points, and the differences were statistically significant (P<0.05). The 18 to 30-year-old coordinator had the lowest stress dimension score, which was lower than the other two groups; the 36-year-old coordinator had a higher developmental stress dimension than the 18- to 30-year-old group, and the difference was statistically significant (P<0.05). The high school and below (including secondary school) coordinator role cognitive pressure dimension score is (3.0±1.0), higher than the undergraduate (including junior college), master′s degree and above coordinator [(2.5±1.0), (2.3±1.0) points], the difference is statistical significance (P<0.05). The coordinators from the hospital and the Red Cross had lower scores on interpersonal relationship pressure and career development stress than those from other work units, and the differences were statistically significant (P<0.05). In the past occupations, the coordinators of physicians and nurses had lower scores of interpersonal relationship stress than other groups, and the differences were statistically significant (P<0.05). The cognitive stress dimension of the coordinator′s role as a nurse was higher than that of the other two groups, and the difference was statistically significant (P<0.05). Other groups and formal workers or hiring methods are personnel agents and contract system coordinators. Their work background and atmosphere pressure dimension scores are (3.4±0.8) and (3.3±0.8) points respectively, which are lower than other (including temporary workers) coordination. The scores were (3.7±0.6) points, and the differences were statistically significant (P<0.05). Multiple linear regression results showed that the older the coordinator, the higher the work stress score they have.

The coordinator′s work stress level is generally high, and future research should focus on intervention projects that aim to reduce the coordinator′s work pressure. At the same time, hospital administrators should take effective measures to minimize their work pressure and improve job satisfaction, thus improving the quality of work.