To investigate the impact of the AIDET communication model on the psychological resilience and donation willingness of potential organ donor families.

650 family members of organ donors from January 2017 to December 2023 were selected as the research subjects and randomly divided into an observation group and a control group using a random number table method, with 325 cases in each group. The control group received conventional communication intervention, while the observation group received AIDET communication intervention. Evaluate and compare the psychological resilience, communication effectiveness, willingness to donate, and communication satisfaction of two groups of family members.

After intervention, the psychological resilience scale (CD-RISC) scores of the observation group, including resilience, self-improvement, optimism, and total score, were higher than those of the control group (P all <0.05). The observation group had a higher awareness rate of donation knowledge, donation process, and donation precautions compared to the control group (P all <0.05). The donation willingness rate of the observation group was 44.9% (146/325), significantly higher than the control group′s 16.6% (54/325) (P<0.05). The satisfaction rate of communication in the observation group was 95.1% (309/325), significantly higher than that in the control group [70.2% (228/325)] (P<0.05).

The AIDET communication model has a good application effect on the families of potential organ donors, which can improve their psychological resilience, communication efficiency, donation willingness, and communication satisfaction.